How can we help?

Technical Support Hub.

Frequently Asked Questions

How do I access the Manfi POS dashboard?

Registered clients can access their dashboard via the subdomain provided during onboarding (e.g., yourname.manfi-pos.com). Use the credentials sent to your work email.

What is the typical turnaround for custom WordPress plugins?

For standard feature extensions, we typically deliver within 5-10 business hours. Complex enterprise-level security or API integrations may take 2-3 weeks depending on requirements.

Do you offer 24/7 technical monitoring?

Yes, our Enterprise Support plan includes real-time uptime monitoring, automated security patching, and high-priority ticket response times (under 1 hour).

Can I migrate my existing SaaS app to Manfi infrastructure?

Absolutely. We offer comprehensive migration services for Laravel, React, and Node.js applications, ensuring minimal downtime and optimized cloud resource allocation.

How do I request a custom product feature?

Existing product users can submit a feature request via the 'Feedback' portal in their dashboard, or by reaching out to their dedicated account manager directly.